Sales
No direct reports
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We’re searching for an experienced Sales Manager to take the helm of our sales department, guiding a talented group of team members who are known for having an ability to meet sales goals and creatively solve our customer’s problems.
Below are some of the responsibilities a sales manager is expected to undertake in their position: (should this read the exact same on each position—minus the title:
- Establish sales objectives through forecasting
- Develop annual sales quotas for each service line
- Complete sales operation requirements by scheduling and assigning sales team members and following up on work results
- Maintain local sales staff through regular recruiting, selecting, orienting, and training
- Employ assistance from sales-focused freelancers as needed to ensure quotas are consistently met
- Project expected sales volume and profit for creative products
- Attending networking events (Chamber, Rotary, Biz to Biz, etc.)
Below are the qualifications that are expected of a sales manager: (should this read the exact same on each position—minus the title)
- 2-4 years of sales experience in the creative space or comparable industry
- Strong written and verbal communication skills
- Work with a sales team to meet a company’s annual sales target
- Ability to create and implement sales plans
- Ability to meet sales goals by monitoring progress
- Ability to analyze sales data
- Presentation and analytical skills
- Management and leadership skills
- Aptitude for mentoring and coaching sales reps
Project Manager
No direct reports
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We’re looking for an experienced project manager to manage organization of client projects. As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and on budget. You will be the go-to person for everything involving a project’s organization and timeline.
Below are some of the responsibilities a finance manager is expected to undertake in their position:
- Develop detailed project plans, ensuring schedule availability and allocation
- Coordinate internal resources and third parties/vendors for the successful execution and completion of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Develop a detailed project plan to track progress
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client
- Perform risk management to minimize project risks
- Create and maintain comprehensive project documentation
Below are the qualifications expected of a project manager:
- Proven working experience as a project manager in the creative services/marketing sector or comparable industry
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Google Calendar, Gmail, and task management systems
Creative Director
Graphic Designer, Head of Photography, Head of Videography report to Creative Lead
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We’re searching for an experienced Creative Director to take the helm of our design department, guiding a talented team of designers who are known for creative problem solving, beautiful design, completing storytelling and effective visual communication. The ideal candidate will have a natural eye for design and a passion for delivering dynamic ideas that connect with our audience.
- Oversee the design department by hiring, training, assigning, scheduling, and mentoring staff
- Establish design department standards for production, productivity, quality, and client service
- Ensure team adheres to current processes, identifies opportunities for improvement, and proposes and creates processes and tools to support design operations
- Collaborate with marketing and sales divisions in creating marketing plans and aligning team priorities with business objectives so that high-quality work is delivered on time and on budget
- Develop presentation approaches, styles, and techniques for the team
- Analyze market trends, consumer needs, and the competitor landscape, and track campaign performance
Below are some of the responsibilities a Creative Director is expected to assume in their position:
- Work with entire team to execute various creative services to help our clients establish clear and effective communication with their audience.
- Develop creative briefs based on ideas from brainstorming sessions, with direction, schedules, and deliverables for the creative team
- Delegate projects to in-house designers and oversee projects
- Obtain team approval of final work and deliverables; encourage team members to provide feedback; and respond to commentary and requests
- Oversee presentation of final concepts and coordinate production and dissemination of deliverables
Below are the qualifications that are expected of a creative director:
- Eight or more years of professional experience in graphic design, with four or more years in a management role
- Proficiency with design software such as Adobe Creative Cloud
- Exceptional ability in typography, layout, and prototyping
- Highly skilled in leading a team of creatives
- Strong creative vision with attention to business objectives
Design
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We are seeking graphic designer to join the Switchboard team. You will collaborate with other designers to create effective and eye-catching images and campaigns to solve our clients’ creative needs. As a graphic designer, we hope you can put your passion for design to create beautiful images and compelling content. Your duties will include developing graphics for digital platforms to enhance our clients’ businesses.
Below are some of the responsibilities a graphic designer is expected to assume in their position:
- Create and design various materials for digital and print
- Select colors, fonts, images, and layouts
- Ensure projects are completed in a timely manner with a quality product
- Advise best practices and optimizations throughout design projects.
- Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for our clients.
- Work with a wide range of media and graphic design software
- Manage multiple projects within design specifications and budget restrictions
- Determine voice and messaging for graphic design pieces
- Quality assessment design for errors
- Implement feedback and changes whenever possible
- Create visualizations that convey accurate messaging for the project
Below are the qualifications that are expected of a graphic designer:
- Proficiency in programs such as Adobe Suite, Photoshop, InDesign, and Illustrator
- Excellent written and verbal communication skills
- Minimum of two years experience in graphic design
- Attention to detail
- Time management and organizational skills
- Familiarity with HTML and CSS preferred
- Knowledge of layouts, graphic fundamentals, typography, print, and web
- Experience with both print and digital media
Lead Videographer
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We’re searching for an experienced videographer to take the helm of our video department, guiding a talented team of videographers and contractors who are known for creative problem solving, beautiful video, and effective visual communication.
- Provide quality video to meet production and client goals
- Shoot, edit, manage media, and distribute completed video
- Communicate with supervisors, clients, videographers, freelancers and others
- Understand operations requirements and project goals
- Show initiative and follow direction
- Meet productivity standards
- Provide input for improvements in operational methods
Below are some of the responsibilities we expect you to undertake in their position:
- Obtain relevant footage from assigned sites, including shooting, editing, and delivering footage to clients
- Act as on-site liaison with video team to ensure the highest level of customer service
- Below are the qualifications that are expected of a Videographer
- Photographic background a plus
- Proven experience capturing video both indoors and outdoors
- Understanding video lights
- Ability to capture, record, and process clean audio
- Knowledge of editing software (After Effects, DaVinci, Premier)
- Professional presentation delivery ability
- Ability to edit video to add special effects, transitions, or graphic
Lead Photographer
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We’re searching for an experienced photographer to take the helm of our photo department, guiding a talented team of photographers and contractors who are known for creative problem solving, beautiful photos, and effective visual communication.
Below are some of the responsibilities a Photographer is expected to undertake in their position:
- Take professional pictures in a studio or on location
- Work closely with clients and colleagues to produce high-quality photographic images
- Use different techniques to enhance the photographs as required
- Use photo manipulation software such as Photoshop and Lightroom to get desired results
- Recommend creative ideas to exceed expectations of goals and objectives
- Use artistic knowledge to enhance and compose photographs
- Review sets of photographs and select the best results
- Operate various photographic equipment such as digital cameras and lighting
Below are the qualifications that are expected of a Photographer:
- Proven experience as a photographer in a competitive industry
- Excellent verbal and written communication skills
- Detailed knowledge of photography and lighting
- Strong creative presence and artistic flair
- Customer focus with a desire to over deliver on quality
- Able to follow instructions clearly to achieve desired results
- Able to stand and move around for long periods at a time (should we keep this? Add it to video too??)
- Flexible and excitement to travel to locations as required of the job (same as above)
Accounts Payable/HR
No direct reports
Switchboard is driven by the desire to solve our clients’ creative problems with great design, clear communication, and compelling storytelling. We are seeking a financial manager to help us manage our finances. You will be responsible for creating, analyzing, and interpreting our data to make informed decisions. You will also be expected to create new financial models and charts to assist with our business planning and forecasting. Your duties will include account reconciliation, balance sheet analysis, monthly reporting, tax reporting, and preparation of budgets.
Below are some of the responsibilities a finance manager is expected to undertake in their position:
- Prepare financial reports, forecasts, and statements
- Assess financing alternatives by considering risk, return, and market conditions
- Prepare cash flow forecasts and budgets
- Monitor the cash flow of the company to ensure sufficient funds are available to meet cash flow needs
- Prepare an analysis of financing needs for major capital equipment purchases, working capital, and other financing needs
- Prepare and monitor the company's credit facility
- Prepare periodic financial reports for the company
